Your use of our website constitutes your acceptance and agreement to these Terms and Conditions. Please read these Terms and conditions thoroughly.

Your use of our website constitutes your acceptance and agreement to these Terms and Conditions. Please read these Terms and conditions thoroughly.

Sports Centre reserves the right to amend or modify these Terms and Conditions at any time and without notice to you. Your ongoing use of the website following any amendment or modification constitutes an agreement by you to abide and be bound by the amended or modified Terms and Conditions.

From time to time there may be information on our website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Sports Centre reserves the right to correct any errors, pricing, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have placed an order with us).

Unless otherwise stated, Sports Centre owns or has a valid license to use all copyright and trademarks in the content of this website.

You must not modify, copy, adapt, store in a retrieval system, reproduce, upload, post, transmit, sell, frame or embed in another website or distribute in any way any content contained on or in this website, except as expressly approved by us in writing or as permitted by law.

The information on this website is provided for personal use only. We permit you to store a reproduction of the material on your local computer for the sole purpose of viewing the material and to print hard copies of material for your personal information, but not for commercial use.

The products that are offered for sale on this website are only available to persons who can enter into a legally binding contract. These products are not available to any person under the age of 18 years and any other person/s who is legally prohibited from entering into a binding contract.

Any order that is placed by you through this website is an offer by you to purchase a product/s for the price (including delivery, and any other charges and taxes) specified in this website at the time you place your order or where the price cannot be determined at the time the order is placed, then as advised by us. We reserve the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product/s, an error in the price, or the description of the product as shown on this website or due to an error in your order.

1. How to Order

Ordering with Sports Centre is simple-please follow the below steps.

 2. Processing of your Order:

3. Out of Stock Situation:

Pricing:

Prices of products and any charges and taxes displayed on this website are current at the time of issue, but may change at any time and are subject to availability. All prices shown on this website are in $A (Australian Dollars.)

All prices are exclusive of any delivery charges which will be advised separately if applicable.

Changes to Pricing:

Sports Centre makes every effort to ensure that our pricing is correct and up to date. If the price of your purchases is higher than that quoted on our website, we will contact you immediately by email or phone to advise of such change and to gain your permission to proceed with the order. Should you not wish to proceed with your order you will be offered a full refund.

GST and other Taxes:

All prices displayed on the website are inclusive of Goods and Services Tax (GST) applied at a rate of 10%.

It will be your responsibility to pay any other taxes, duties, liabilities that may be imposed by any governmental agency, including without limitation, any customs duty, goods and services taxes, or any valued added tax imposed on any products or services ordered by you from the Sports Centre website.

Changes to Pricing:

Sports Centre makes every effort to ensure that our pricing is correct and up to date. If the price of your purchases is higher than that quoted on our website, we will contact you immediately by email or phone to advise of such change and to gain your permission to proceed with the order. Should you not wish to proceed with your order you will be offered a full refund.

Delivery Information:

Delivery Address:

You must provide us with a delivery address where deliveries can be made during normal business hours from Monday to Friday. A post office box address cannot be accepted.

If there is nobody to sign for the goods when they are delivered the freight carrier will leave a missed delivery advice card in your letterbox advising of the failed delivery. The goods will then be returned to their local depot and you will then need to make contact with the freight carrier directly to arrange an appropriate time for a re-delivery.

Please note that an additional re-delivery charge will be incurred if goods have to be re-delivered.

Sports Centre will advise you of any re-delivery charge and you must make payment of this additional charge directly to Sports Centre using one of the options outlined in the Payment Options section below.

Delivery Instructions:

Please provide clear delivery instructions within the ‘Special Delivery Instructions’ area of the checkout. You must provide us with any special delivery details relating to your delivery address. Should your delivery address be in an apartment block, high rise building, a block of units or flats, or have restricted access you must notify us, so that special arrangements can be made if necessary. For example, special equipment may be needed or extra labour required to fulfil the delivery. This may incur an additional charge. Sports Centre will advise you of any additional charge and you must make payment of this additional charge directly to Sports Centre using one of the options outlined in the Payment Options section below.

Please note that an additional re-delivery charge will be incurred if an item/s has to be re-delivered when there is no-one at the specified delivery address to accept the delivery.

 Delivery Times:

If your order contains multiple products then individual products may be delivered on different days, depending on the availability of freight carriers on any given day to facilitate the delivery.

In most cases we expect delivery to have to be completed within 3-21 days of placement of your order.

Someone must be at the specified delivery address on any given day during normal business hours Monday to Friday to accept delivery of the goods.

Unfortunately, we are unable to provide you with a specific date or time that the goods are likely to be delivered. Sports Centre will do everything possible to request that the freight carrier contact you, but unfortunately, we cannot be held responsible if they do not facilitate such contact in advance.

Receipt of Delivery:

Before signing as having received the products in good order please unpack and check the product/s for any faults or damages. If you have any concerns you must make the appropriate notes on the delivery cart note before signing it and ask the driver to initial your remarks. If possible, please take a photo of the fault or damage immediately following the delivery.

You must notify Sports Centre of any faulty or damaged goods within 24 hours of receipt of the goods by phone on 08 8346 3411 or email feedback@sportscentre.com.au Failure to do so, will mean that any transit insurance policy will be voided. The onus is on you to report any faulty or damaged goods immediately.

Once we have received your advice of any fault we will work to resolve this issue immediately. Please refer to the Refunds & Returns Policy section for more information.

Logistics-Freight Charges:

Sports Centre will cover the freight costs associated with smaller items that can be easily packed. However, with larger orders of products or equipment, this will not possible. Sports Centre will obtain an upfront fixed freight quote from the relevant freight carrier and advise you of the cost.

Insurance:

Sports Centre will arrange delivery on your behalf. Transit insurance will be taken out by Sports Centre and/or our suppliers to ensure that your goods are fully covered for any accidental damage or breakages that may occur during the delivery process.

Payment Options:

Payment of your purchases can be made as follows:

1. Credit Card
2. Visa
3. MasterCard
4. Humm
5. PayPal

Payment Security:

Your privacy and the security of your information are of paramount importance to us. All our online payments are processed using ANZ e-Gate, a fast and secure payment platform for credit and debit card payments.

If making a payment by credit card over the phone your credit card details will be taken by a SportsCentre staff member. Once the payment has been processed and authorised your credit card details will be erased.

Risk and Title:

All risk in supplied products will pass from Sports Centre to you at the time of delivery to you. The ownership of products remains with Sports Centre until full payment for all supplied products has been received by Sports Centre.

Limitation of Liability:

We have taken all reasonable efforts to ensure that the contents of this website and the information provided are accurate and up to date. However, we do not give any representation or warranty as to the accuracy and completeness of the information contained on this website and cannot be held liable for any person/s who may suffer loss relying on any information contained on this website. We disclaim all implied and/or express warranties, take no responsibility and assume no liability for the content of this website.

Except as expressly stated in these terms, Sports Centre will not be liable for any loss whatsoever (including, without limitation, indirect, incidental, special, or consequential loss, loss of profits, or loss of opportunity), expense, damage, or injury that is suffered in connection with your access to, or use of, or inability to use this website, the content or materials of the website or any purchases made through the website, except for any liability that cannot be excluded by law.

Sports Centre accepts no liability for any error in data or other information transmitted through this website, whether that error is caused by you or any technical malfunction or unauthorised access to or alteration of data or other information transmitted through this website or of any information contained on this website.

Severability:

If any part of these Terms and Conditions is deemed invalid, that part will be severed from this agreement and the remainder of these Terms and Conditions will continue to be valid and enforceable.

Refunds & Returns Policy:

Sports Centre will only make, and is only obligated to make, a refund under their Refunds & Returns Policy; the guidelines for eligibility are detailed in this policy.

Refund Policy

1. Where your products are damaged in transit

We carry transit insurance to protect our customer’s purchases, however where you have signed for goods without outlining any faults or damage then these goods may not be covered by transit insurance. You must inspect your goods upon delivery and outline any faults or damage on the delivery note before signing it. You must ask the driver to initial your remarks. If possible, please take a photo of the damage immediately following the delivery.

You must notify Sports Centre of any faulty or damaged goods within 24 hours of receipt of the goods. Failure to do so will mean that any transit policy will be voided.

2. Your goods have a manufacturer’s fault/flaw or damage

If you detect a manufacturer’s fault with your item you must notify us within 7 days. You will be offered a replacement item if available. If a replacement item is not available you will be offered a similar item at a similar price or a refund. A refund is not available if a replacement item is available. Faults not reported within 7 days are not eligible for a refund.

3. The incorrect item has been delivered to you

Please contact Sports Centre within 24 hours of the delivery of an incorrect item. We will arrange for the collection of the incorrect item and delivery of the correct item. You will not incur any additional costs in this circumstance. Your replacement item will be delivered to you within the normal delivery time frame for that item.

4. Goods damaged by you and natural wear and tear.

We will not accept the return of goods that are damaged by you (accidentally or otherwise) or due to natural wear and tear following delivery.

5. Method and payment of refunds.

You accept that all refunds will be provided to you by electronic funds transfer to your nominated account or in any other way decided at the discretion of Sports Centre.

Non-refundable purchase: Once the order has been placed it cannot be refunded (especially special occasion event items). We are happy to return and swap for a different size if available. If the item has a personalised name, it cannot be returned.

Please note that Club, Association, and Event items sold to you are custom made and non-refundable even if the Event or Game you purchased this for is cancelled.

Colours of products

We take care to ensure we provide you with accurate colour descriptions and images, however, there may be reasons why the colour of your item on arrival is not as depicted on your screen.

1. Colours of products displayed on your computer monitor may vary from the actual colour of the item you are purchasing this is due to the high variance in colours utilised by computer monitors.

2. Many of our products are custom made and there may be variance in colour or pattern for this reason. Products, where this may occur, have this noted on the item description.

We will not offer a refund due to a variation in colour from that depicted on our website and your screen.

Privacy Policy

We may collect the following information from you:

We use your personal information to provide you with products and services that you have requested, to notify you of products, services, and special offers that may be of interest to you (marketing), and to comply with any legal or regulatory obligations imposed on us.

To do this, we may disclose your personal information to organisations that carry out functions on our behalf. This may include suppliers of products and service providers, such as freight carriers and mailing houses.

Sports Centre does not share, sell or trade your personal information.

In most cases, you will be able to gain access to personal information about you held by us. Please contact us if you would like to access your personal information.

If you become aware of any errors or omissions in respect of our personal information please contact us so that we can correct your information.

You can opt-out of receiving marketing material from us at any time by contacting us.

Protecting your personal and order information is a priority at Sports Centre. We want you to be able to order from us with confidence.

We will take reasonable steps to keep the personal information that we hold about you secure to ensure that it is protected from loss, unauthorised access, use, modification, or disclosure.

We use a secure transaction environment. All credit card payments are processed using ANZ eGate. Please refer to more information about eGate from this link – https://www.anz.com.au/business/merchants-payments/online/egate/    

We use our best efforts to ensure that information received through the Sports Centre website remains secure within our systems. However, users should be aware that there are inherent risks in transmitting information across the internet. Information transmitted via our website is protected by 128-bit encryption technology.  

If you have concerns or would like to make a complaint regarding the treatment of your personal information by us please contact us.

You can find more information about privacy on the office of the Privacy Commissioner’s website at www.privacy.gov.au.

Please contact us at:

Sports Centre Pty Ltd

142 Port Road, HINDMARSH SA 5007

Phone 08 8346 3411

Fax 08 8340 1620

Email: sport@sportscentre.com.au

These Terms and Conditions shall be governed by and constructed under the laws of the state of South Australia. You agree to submit to the non-exclusive jurisdiction of the courts of the state of South Australia, Australia.